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Contact Us
Questions about our published articles, our advertising disclosures, or a privacy request? Here is how to reach the people responsible for this website.
Company details
Company name
Health Story LLC
Operator and publisher of health-story.com
Registered address
101 N Wacker Dr, Suite 600
Chicago, IL 60606, USA
The fastest route for most enquiries, and the address to use for privacy requests
What we can help with
Because Health Story is a publisher rather than a supplement company, the enquiries we are able to answer are specific:
- Editorial questions — a claim on one of our pages that seems unclear, out of date, or inaccurate.
- Advertising and disclosure — how our sponsored content and affiliate arrangements work, as described in our Advertising Disclaimer.
- Privacy requests — access, deletion, correction or opt-out requests under the rights set out in our Privacy Policy.
- Accessibility — anything on this site that is difficult to read, navigate or operate with assistive technology.
- Legal and rights — questions about the terms on which this site is offered, covered in our Terms and Conditions.
What we cannot help with
We are not able to provide order support, shipping updates, billing assistance, refunds, exchanges or subscription cancellations for InsuLeaf or for any product mentioned on this website. We do not hold your order details and have no access to the seller's systems. Those requests must go to the seller directly, through the contact channels published on its official sales page and on your order confirmation.
We also cannot give medical advice. We are unable to tell you whether a supplement is appropriate for you, whether it will interact with a medication you take, what dose you should use, or what any test result means. Those questions belong with your doctor or pharmacist, who knows your history. If you believe you are having an adverse reaction to a product, stop taking it and seek medical attention — do not wait for a reply from us.
We do not offer legal, financial or other professional advice of any kind either.
Response expectations
Written enquiries sent by email are normally acknowledged within two business days, and substantive replies follow as quickly as the question allows. Privacy requests are handled within the timeframes described in our Privacy Policy. Enquiries received over a weekend or a public holiday are picked up on the next business day.
Telephone enquiries are answered during business hours in US Central Time. Email is usually the quicker route, and it gives us a written record of what you asked.
Send a message
Use the form below, or write to us directly at [email protected]. Please include enough detail for us to identify the page or issue you are asking about.